Licensing

hypershot offers a free trial period and flexible licensing options.

Free trial

New users receive a 7-day free trial with full access to all features.

Trial features

• All capture modes (area, window, full screen)
• Complete annotation toolkit
• All export formats (PNG, JPEG, plus WebP, HEIC, TIFF and BMP where your OS supports them)
• Settings customization
• Keyboard shortcuts

Trial expiration

When your trial expires:

• You’ll see a trial expiration notice on launch
• You can purchase a license to continue using hypershot
• Your existing captures and settings remain intact

Activating your license

Purchase options

Lifetime License

• One-time purchase
• Valid across all major versions
• Never expires

Version License

• Tied to a specific major version (e.g., v1.x)
• Includes all minor updates and bug fixes
• Upgrade discounts available for new major versions

Activation methods

1. In-app activation

1. Open hypershot Settings (or choose License from the menu bar / tray menu)
2. Go to the About tab
3. Enter your license key in the license key field
4. Click Activate

2. URL scheme activation

If you received an activation link:

1. Click the hypershot://activate?key=YOUR_KEY link
2. hypershot will open and automatically activate

3. Manual entry

Copy and paste your license key directly into the license key field in Settings → About. License keys are in the format:

XXXX-XXXX-XXXX-XXXX-XXXX

Managing your license

View license status

Open Settings → About to see:

• Current license status (Trial / Active / Expired / Suspended)
• License type (Lifetime / Version)
• License key and number of active devices
• Activation date
• Associated email

hypershot distinguishes an ended trial, an expired paid license, a suspended license, and a key that no longer exists — each gets its own message, so paid customers are never told their “trial ended.” Suspended or deleted keys show a support contact instead of a purchase button.

Licenses are re-checked every four hours (and when Settings → About opens or the Mac wakes from sleep), so renewals and reactivations take effect on their own.

Deactivate license

To move your license to a new computer:

1. Open Settings → About
2. Click Deactivate License
3. Activate on your new machine

If you no longer have access to the old computer, use the manage page instead — sign in with your purchase email and license key to deactivate the old device from any browser.

Note Every license — v1.x or Lifetime — is for one person on up to three personal devices (see the Terms of Service). Deactivating a device frees its slot for another.

Troubleshooting

”Invalid License Key”

• Check for typos or extra spaces
• Ensure you’re using the correct key format
• Verify the key hasn’t been used on too many devices

”License Already in Use”

• Deactivate the license on your old computer first
• Contact support if you’ve lost access to the old machine

”Trial Reset Detected”

This warning appears if system changes suggest trial tampering. Contact support if you believe this is an error.

Activation failed

1. Check your internet connection
2. Verify firewall isn’t blocking hypershot
3. Try URL scheme activation as an alternative
4. Contact support with your license key and error message

Getting support

Email: support@hypernuclear.com
In-App: Settings → Help → Contact (hypershot 1.3.2 and later)

Include your license key (or trial status) and a description of the issue.